Automatic Payments

Automatic Payments make planning your trip budget easy because your payments are spread out evenly, giving you more time to pay. Plus, you choose a payment frequency (every 2 weeks, monthly, etc.), and we automatically deduct your payment from your checking or savings account.

You can sign up when registering or anytime up to 101 days prior to your tour’s departure within My Account.

Yes, but any additional payments you make outside of the Automatic Payment Plan will not result in an immediate reduction in your scheduled payments. ACIS will adjust your final balance by the amount of these extra payments.

Everyone. However, you must sign up a minimum of 101 days prior to your tour’s departure.

The Ultimate-Plus and Ultimate Protection Plans provides the most enhanced travel protection, including health coverage, program interruption, baggage delay/loss and travel delay protection while on tour, and an enhanced medical cancellation refund policy. Plus, the ability to cancel for any reason and receive a full refund. For more details, refer to your Registration Booklet or download it at ACIS or Encore Tours.

A payment schedule of every 4 weeks will deduct your payments every 28 days from the start date you select. If you choose monthly, your payments will be deducted once a month on the start date you choose (example: on the 15th of every month).

Quarterly billing will not be an option if your trip departure date does not allow enough time for a quarterly billing schedule.

You must choose to begin your payments no earlier than tomorrow’s date and we automatically select an end date/final payment of approximately 45 days before your trip departure date. All other dates will be grayed out.

Log into My Account. Navigate to the Automatic Payments page and scroll to the bottom. Select the “Adjust Automatic Payments” link, which will take you back to Steps 1 & 2 of the registration process. You may have to re-enter your information.

Please note: You cannot enroll in Automatic Payments within 101 days of your departure date. Therefore, if you adjust or cancel within those 101 days, you will be placed back into our normal billing cycle.

Log into My Account. Navigate to the Automatic Payments page and scroll to the bottom. Select the “Adjust Automatic Payments” link, which will take you back to Steps 1 & 2 of the registration process. You may have to re-enter your information.

Please note: You cannot enroll in Automatic Payments within 101 days of your departure date. Therefore, if you adjust or cancel within the 101 days, you will be placed back into our normal billing cycle.

Log into My Account. To cancel, navigate to the Automatic Payments page and scroll to the bottom. Select the “Cancel Automatic Payments” link. Once you cancel, you will be placed back into our normal billing cycle. Please note that if you cancel Automatic Payments within 5 business days of your next scheduled payment, the payment may still get processed.

Once you cancel, you will be placed back into our normal billing cycle. Please note that if you cancel Automatic Payments within 5 business days of your next scheduled payment, the payment may still get processed.

No. Once you cancel your Automatic Payment subscription, you will be placed back into our normal billing cycle.

Yes, you can cancel and re-enroll for Automatic Payments as long as your departure date is not within 101 days.

ACIS reserves the right to withdraw you from the plan if we encounter two consecutive unsuccessful payments due to insufficient funds.

If a payment fails due to insufficient funds, we will attempt to withdraw funds again on the date of your next scheduled payment, then add the amount of your missed payment onto your final balance due. ACIS reserves the right to withdraw you from Automatic Payments if we encounter two consecutive unsuccessful payments because of insufficient funds.

Yes. You will receive an email notification if we encounter an issue regarding your payment (e.g., an incorrect bank routing or account number, or insufficient funds in your account). We will attempt to withdraw funds again on the date of your next scheduled payment, then add the amount of your missed payment onto your final balance due. ACIS reserves the right to withdraw you from Automatic Payments if we encounter two consecutive unsuccessful payments.

Please allow one day from your scheduled payment date for your Automatic Payments to be reflected on your invoice.

Yes. A non-refundable $30 fee will be assessed each time an account payment is returned due to insufficient funds.

No, you will not be charged late fees while enrolled in our Automatic Payments Plan. However, if you opt to withdraw from the plan or are withdrawn from the plan by ACIS due to non-payment, you will be responsible for ACIS’ standard payment deadlines and late fees as defined in our Program Terms and Conditions, which can be viewed within our resources sections at ACIS or Encore Tours.

If your last payment is more than your previous payments, we request that you approve this new amount. You’ll receive an email titled, “Approving Your Final Payment,” which will give you more details.

If you don’t approve the updated final payment amount detailed in your “Approving Your Final Payment” email, your Automatic Payment plan will be cancelled and you’ll have to make your final payment manually.

Just before your final payment, ACIS will adjust your account for any extra payments.

Additional payments need to be made by credit card within My Account or by mailing in a cashier’s check or money order to:

ACIS – Traveler Support
330 Congress Street, Suite 5
Boston, MA 02210